Effective Date: August 2025
Last Updated: August 2025

At Somera Solutions, we respect and value your privacy. We are committed to safeguarding the personal information you share with us while ensuring transparency in how we collect, use, and protect your data. This Privacy Policy outlines our practices in detail so you feel confident when using our website, downloading our free toolkits, or engaging with our AI-powered parenting resources.

1. Information We Collect

When you interact with Somera Solutions, we may collect different categories of information:

a. Personal Information

• Full name

• Email address

• Phone number (if provided voluntarily)

• Billing information (if you purchase coaching sessions, premium resources, or other services)

b. Non-Personal Information

• Browser type, device model, and operating system

• IP address and approximate location

• How you use our site (time on pages, downloads, clicked links, etc.)

c. Parenting and Therapy-Related Information

Since our mission focuses on supporting parents of neurodivergent children, some of our assessments and forms may collect sensitive but voluntary information, such as:

• Parenting style responses

• Child’s communication style or developmental needs

• Preferences regarding therapy-at-home practices

We only collect this data with your consent and handle it with strict confidentiality.

2. Why We Collect Information

We use the information you share for several purposes, including but not limited to:

• Delivering Resources: Sending free guides, toolkits, or assessments directly to your email inbox.

• Personalization: Recommending relevant parenting strategies, AI tools, or guides based on your role and your child’s communication style.

• Improving Services: Monitoring engagement (downloads, clicks, page visits) to enhance user experience and create more helpful parenting content.

• Communication: Sharing newsletters, therapy-at-home ideas, and AI-powered parenting solutions.

• Business Operations: Managing payments, providing customer support, and running coaching programs.

• Legal Compliance: Meeting any legal, regulatory, or security obligations.

3. How We Share Information

We do not sell your personal information. However, we may share it in the following cases:

• With Service Providers: Third-party platforms we use (e.g., email marketing tools like Mailchimp, CRM tools, or analytics software). These providers are bound by strict privacy agreements.

• For Legal Reasons: If required by law, court order, or government request.

• In Business Transfers: If Somera Solutions undergoes a merger, acquisition, or restructuring, your information may be transferred under the same privacy commitments.

4. Data Storage and Security

We recognize the sensitivity of the data shared with us, especially regarding parenting and child development. To protect your information:

• We store data on secure, industry-standard cloud platforms.

• Access is restricted to authorized personnel only.

• We use encryption, secure sockets layer (SSL) technology, and other safety measures.

While we strive for top-level security, no system can guarantee complete safety. Sharing data online always involves some risk.

5. Use of Cookies and Tracking

We use cookies and similar technologies to:

• Save your preferences for quicker access on return visits.

• Analyze how visitors interact with our site.

• Improve the delivery of parenting toolkits and AI recommendations.

You can disable cookies in your browser settings, though some features of the website may not function properly.

6. Email Marketing and Your Choices

When you download a toolkit, assessment, or sign up for updates, you agree to receive emails from Somera Solutions. These may include:

• Parenting tips and therapy-at-home strategies

• AI tools for communication and engagement

• Updates about our services, webinars, and new resources

You may unsubscribe anytime by clicking the “Unsubscribe” link in our emails.

7. Children’s Privacy

Somera Solutions is designed for parents and guardians, not for direct use by children under 13. We do not knowingly collect children’s personal data. If we learn that such data has been collected, we will delete it promptly.

8. Your Privacy Rights

Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California), you may have rights to:

• Access the personal information we hold about you

• Correct, update, or delete your information

• Request a copy of your data

• Restrict or object to certain uses of your data

• Withdraw consent at any time

To exercise these rights, email us at support@somerasolutions.com

9. Third-Party Websites

Our resources may link to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing information.

10. Retention of Data

We retain personal information only as long as necessary to:

• Provide you with the requested resources and services

• Fulfill legal obligations

• Resolve disputes or enforce agreements

You may request deletion of your data at any time.

11. Updates to this Privacy Policy

We may occasionally update this Privacy Policy to reflect new legal requirements, improved security practices, or changes in our services. Updates will be posted on this page with the “Last Updated” date at the top.

12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, you may contact us at:

📧 Email: support@somerasolutions.com
🌐 Website: www.somerasolutions.com